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Ankara data centre · 24/7 support 0850 420 99 11 destek@sunucupark.com
Sunucupark Bilgi Teknolojileri

Your Zimbra partner in Turkey

SunucuPARK, Zimbra partner in Turkey, provides Zimbra installation, configuration, migration, license sales and SLA-backed maintenance and support with a certified team.

Zimbra Türkiye partner - Sunucupark Bilgi Teknolojileri

As Zimbra Türkiye, Sunucupark Bilgi Teknolojileri provides Open Source Zimbra installation, configuration and Zimbra support services. With our Zimbra-certified staff, we also sell Zimbra Professional and Network Edition licenses.

Through Zimbra maintenance agreements with companies and institutions, we also take over the maintenance and support of your Zimbra servers. Maintenance and support include help by ticket and by phone.

For licence options and a comparison see our Zimbra licensing page, and for hosted Zimbra see Zimbra Mail Server.

Zimbra SLA support plans

To meet Zimbra support needs, Zimbra Türkiye has defined support levels based on needs analysis. Choose the Zimbra SLA that suits your organization and get in touch. For a customized Zimbra support plan, contact our Zimbra Türkiye team.

Zimbra SLA-1

Zimbra Türkiye · Ticket support

Custom quote

  • Installation & configuration
  • 24/7 ticket support
  • Response within 24 hours

Zimbra SLA-2

Zimbra Türkiye · Ticket and phone support

Custom quote

  • Installation & configuration
  • Data migration
  • Zimbra backup
  • Zimbra system updates
  • Remote access support
  • 24/7 ticket support
  • Response within 6 hours

Zimbra SLA-3

Zimbra Türkiye · Ticket and phone support

Custom quote

  • Installation & configuration
  • Data migration
  • Zimbra backup
  • Zimbra system updates
  • Central log system
  • Remote access support
  • 24/7 ticket support
  • Response within 1 hour

Zimbra Türkiye, your Zimbra solution center

Zimbra backup

Back up your server, your Zimbra mailboxes and your services with Zimbra backup systems.

Zimbra security

Make your Zimbra setup secure. Zimbra Türkiye engineers run your system in its most secure configuration and close unnecessary ports and unused services.

Zimbra updates

Zimbra Türkiye keeps your systems on the latest versions, lets you know when a new update is released and updates your Zimbra system at convenient times.

Zimbra Türkiye - frequently asked questions

Common questions about our Zimbra installation, licensing and support services.

What does being an authorized Zimbra partner in Turkey mean?

SunucuPARK is a Zimbra partner that provides Zimbra installation, configuration, license sales and support to corporate customers with Zimbra-certified staff. It means you work with an experienced team that follows the vendor's standards on your projects.

Do you handle the Zimbra installation and configuration?

Yes. We take care of everything end to end: installing Zimbra on your server, the DNS/MX/SPF/DKIM/DMARC settings, the SSL certificate and the antispam configuration. After installation we hand the system over in working order.

Can we get support for our existing Zimbra server?

Yes. We also sign maintenance and support agreements for Zimbra servers set up by another company or by your own team. After a needs analysis, we agree on the right SLA level together.

What do the Zimbra SLA support plans cover?

Our SLA plans cover ticket and phone support, a guaranteed response time, periodic checks, update management and incident response. Scope and response time depend on the SLA level you choose.

Can I buy a Zimbra Professional / Network Edition license?

Yes. As an authorized partner we sell Zimbra Professional and Network Edition licenses. We manage licensing for your number of users and the annual renewal on your behalf.

Do you offer Zimbra server migration?

Yes. We migrate your current email system (Exchange, cPanel, another Zimbra or a different mail server) to Zimbra without data loss. The migration is planned and carried out without interruption.

Can you install open-source Zimbra?

Yes. We install and configure Zimbra Open Source Edition with no license costs. If you need it later, you can also upgrade to Network Edition.

Get a quote for Zimbra setup, licensing and support

Set up and manage your business email infrastructure securely with our certified Zimbra team.