Zimbra SLA-1
Zimbra Türkiye · Ticket support
- Installation & configuration
- 24/7 ticket support
- Response within 24 hours
SunucuPARK, Zimbra partner in Turkey, provides Zimbra installation, configuration, migration, license sales and SLA-backed maintenance and support with a certified team.
As Zimbra Türkiye, Sunucupark Bilgi Teknolojileri provides Open Source Zimbra installation, configuration and Zimbra support services. With our Zimbra-certified staff, we also sell Zimbra Professional and Network Edition licenses.
Through Zimbra maintenance agreements with companies and institutions, we also take over the maintenance and support of your Zimbra servers. Maintenance and support include help by ticket and by phone.
For licence options and a comparison see our Zimbra licensing page, and for hosted Zimbra see Zimbra Mail Server.
To meet Zimbra support needs, Zimbra Türkiye has defined support levels based on needs analysis. Choose the Zimbra SLA that suits your organization and get in touch. For a customized Zimbra support plan, contact our Zimbra Türkiye team.
Zimbra Türkiye · Ticket support
Zimbra Türkiye · Ticket and phone support
Zimbra Türkiye · Ticket and phone support
Back up your server, your Zimbra mailboxes and your services with Zimbra backup systems.
Make your Zimbra setup secure. Zimbra Türkiye engineers run your system in its most secure configuration and close unnecessary ports and unused services.
Zimbra Türkiye keeps your systems on the latest versions, lets you know when a new update is released and updates your Zimbra system at convenient times.
Common questions about our Zimbra installation, licensing and support services.
SunucuPARK is a Zimbra partner that provides Zimbra installation, configuration, license sales and support to corporate customers with Zimbra-certified staff. It means you work with an experienced team that follows the vendor's standards on your projects.
Yes. We take care of everything end to end: installing Zimbra on your server, the DNS/MX/SPF/DKIM/DMARC settings, the SSL certificate and the antispam configuration. After installation we hand the system over in working order.
Yes. We also sign maintenance and support agreements for Zimbra servers set up by another company or by your own team. After a needs analysis, we agree on the right SLA level together.
Our SLA plans cover ticket and phone support, a guaranteed response time, periodic checks, update management and incident response. Scope and response time depend on the SLA level you choose.
Yes. As an authorized partner we sell Zimbra Professional and Network Edition licenses. We manage licensing for your number of users and the annual renewal on your behalf.
Yes. We migrate your current email system (Exchange, cPanel, another Zimbra or a different mail server) to Zimbra without data loss. The migration is planned and carried out without interruption.
Yes. We install and configure Zimbra Open Source Edition with no license costs. If you need it later, you can also upgrade to Network Edition.
Set up and manage your business email infrastructure securely with our certified Zimbra team.